Submitting a background check request with Safe Hiring Worldwide is a straightforward process. Whether you’re an employer, HR professional, or recruiter, our platform allows you to easily initiate and manage background checks. Follow this step-by-step guide to ensure a smooth submission.
Step 1: Log into Your Account
Visit the Safe Hiring Worldwide website.
Click on “Login” in the top-right corner.
Enter your email and password to access your account dashboard.
If you don’t have an account yet, refer to our Sign-Up Guide to create one.
Step 2: Navigate to the Request Page
From your dashboard, locate the “Submit Request” or “New Background Check” button.
This is usually located at the top of the page or in the sidebar.
Click on the button to begin the request process.
Step 3: Choose the Type of Background Check
Select Screening Service(s):
Choose the specific types of background checks you want to perform. You can select from various options, such as:
Criminal record check (national/state/international)
Employment verification
Education verification
Reference checks
Credit check
Social media screening
Drug screening (optional in certain regions)
You may select multiple services or customize based on your industry or specific needs.
Step 4: Enter Candidate Information
Fill Out Candidate Details:
Enter the candidate’s basic information, such as:
Full Name (as per government ID)
Date of Birth
Email Address (where consent will be requested)
Address History (if required for location-based checks)
National ID/Social Security Number (if applicable for criminal or credit checks)
Provide the name of the institution, degree obtained, and dates of attendance.
Step 5: Obtain Candidate Consent
Automated Consent Request:
Once you submit the candidate’s information, an email will automatically be sent to the candidate requesting their consent to perform the background check.
Candidate Action:
The candidate needs to review the consent form and provide any additional information required, such as uploading an ID document.
Notification:
You’ll be notified once the candidate provides consent. You cannot proceed with the check without this consent.
Step 6: Review and Confirm Your Request
Verify Information:
Review the candidate details and the selected background check types to ensure everything is accurate.
Select Billing Option:
Confirm your payment method if you’re paying per check or if this will be billed to your account (if applicable).
Submit Request:
Once everything is confirmed, click “Submit” to officially initiate the background check process.
Step 7: Track the Status of Your Request
Dashboard Overview:
After submission, you can monitor the status of the background check from your dashboard.
Status indicators include:
In Progress: The background check has been initiated.
Pending: Awaiting candidate consent or additional information.
Completed: The background check is finalized, and the report is ready.
Notifications:
You will receive email updates when:
The candidate submits consent.
The background check is complete.
Any additional action is required.
Step 8: Access and Review the Report
Receive the Final Report:
Once the background check is complete, the final report will be available for download on your dashboard.
Review the Details:
The report will include:
Criminal records (if any)
Verified employment and education history
Reference checks and feedback
Credit history (if applicable)
Drug screening results (if applicable)
Interpret Results:
If you need help understanding the report, refer to our Guide to Reading Your Report or contact our support team.
Step 9: Take Action
Make Informed Decisions:
Use the background check results to decide on hiring, onboarding, or further discussions with the candidate.
Dispute Process:
If the candidate disputes any findings, they can submit a formal dispute through Safe Hiring Worldwide, and we’ll review and resolve the issue.
Support and Troubleshooting
If you encounter any issues during the process or have questions:
Live Chat: Available on our website Monday-Friday, 9 AM – 6 PM (EST).
By following this guide, you can easily submit and track background check requests, ensuring that your screening process is thorough, accurate, and efficient.
We are happy to assist you with any questions you may have regarding our services. Our aim is to provide you with all the answers that will meet your expectations, and I hope you will be satisfied with our services.
